Forums / General / Customers not showing up in Webshop -> Customers / Orders

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Customers not showing up in Webshop -> Customers / Orders

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Author Message

John Smith

Saturday 27 February 2010 3:33:27 am

Hi guys,

Setup webshop this morning in 4.0.1. Everything seems working fine. The only problem is I can not see customers (names) in the administration interface.

Webshop -> Customers

Can see every thing like Customer No, Orders, Total( ex V.A.T), Total( incl. VAT)

Webshop -> Orders

Can see every thing like ID, Total(ex. VAT), Total(inc. VAT), Time, Status.

I tried to print {$Customers|attribute(show)} in /design/admin/templates/shop/customlist.tpl, it is showing:

Attribute     Type      Value 
account_name  string    '' 
orders_info   array     Array(1) 
>GBP          array     Array(3) 
user_id       string    '158' 
email         string    '0'

Settings in shopaccount.append.php are:

[AccountSettings]
Hander=ezdefault

Account name is coming empty.....Is there anything I am missing?

Please Help.

John Smith

Monday 01 March 2010 2:20:46 am

Anyone please???

John Smith

Wednesday 03 March 2010 9:31:57 am

Can somebody confirm that is it only me who is getting this problem please???

Please help.

Robin Muilwijk

Thursday 04 March 2010 12:51:40 pm

Hi John,

I just installed a clean eZ 4.0.1., used the admin account to place and confirm an order. I then checked the order and customer list in the back end, and in both the customer name is displaying as it should.

What I notice in the info you printed is that email = '0'. Does the user who ordered something actually has a valid e-mail address? I also checked in eZ 4.2.0. and I have the same results there, customer name showing as it should.

Let me know if I can help you track down anything else, and try to find/locate your problem.

Regards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk