please help...IPOWERWEB hosting company also can't fix it,

Sunday 03 December 2006 6:08:05 am

when i tried to install Exponential,it came out this error messge:
1. File uploading is not possible

The PHP upload directory /home/vdeck/tmp is not writeable. This means that it will be impossible to upload files or images to Exponential.

You must change the permission on the directory /home/vdeck/tmp. If you do not have the possibility to create this yourself ask the administrator to do this for you.
Shell commands

These shell commands will give proper permission to the upload directory.

chown www:www /home /home/vdeck /home/vdeck/tmp
chmod ug+rwx /home /home/vdeck /home/vdeck/tmp

Alternative shell commands

If you don't have permissions to change the ownership you can try this command.

chmod a+rwx /home /home/vdeck /home/vdeck/tmp

can somebody tell me how to fix it?thanks

tried to contact ipowerweb ,but they say ...
Thank you for contacting IPowerWeb technical support.
I'm sorry, but we can not modify the permissions of the vdeck directory on your shared hosting plan. This is used by everyone on your server, and would be an enormous security risk. It appears as though the software you are trying to implement is not compatible with your current shared hosting plan. You will need to review the software requirements, and check out our virtual and dedicated server plans. More informtion can be found here: http://www.ipower.com/servers.html

is it mean that i can't use te ez ,thanks

Monday 04 December 2006 4:59:04 am

Hi,

all decent CMS use a cache system and need to write to a directory when uploading files.

This needs to be granted to the apache user. To do that on a shared server, you often have to grant everyone the right to write/read on your temp folders. That's the chmod suggested.

X+

http://www.sydesy.com

Tuesday 05 December 2006 10:53:21 am

Hello teh poh leng

Having access to the temp directory to upload files is not an EZ specific requirement. All file upload scripts need to access the temp directory as PHP moves the uploaded file first in this directory and then a script can move it to it's final destination. Check e.g. here: http://lu.php.net/manual/en/features.file-upload.php .

So if your hoster does not permit any php scripts to read and write in the defined temp directory, no file upload script will work on these servers. Maybe you can ask your provider to change the upload_tmp_dir for your domain setting to a folder you have access to (although I am not sure whether this is possible, I don't know that much about server configuration).

Good luck

Claudia