Exponential 4.0 Setup Wizard Isn't Completing

Monday 10 December 2007 10:14:09 am

My web developer followed all instructions for the manual installation as listed here:

http://ez.no/doc/ez_publish/technical_manual/3_10/installation/normal_installation/installing_ez_publish_on_a_linux_unix_based_system

However, when weI enter the web address for the site (following those instructions) I get a blank screen. For some reason it isn't completing the setup wizard, and the software is simply not functioning.

Any suggestions? Thanks!

Monday 10 December 2007 12:45:57 pm

Do you have PHP5 installed for Exponential 4.0? The article "Installing Exponential on a Linux/UNIX based system" you pointed to mentions 3.10, which only works with PHP4.

Did you try system logs? Something must be very wrong if you can find nothing ;)

--
Company: mediaSELF Sp. z o.o., http://www.mediaself.pl
eZ references: http://ez.no/partners/worldwide_partners/mediaself
eZ certified developer: http://ez.no/certification/verify/272585
eZ blog: http://ez.ryba.eu

Monday 10 December 2007 1:15:20 pm

Hi, thanks for quick reply.
I did not run the manual, but I run the setupwizard.

Please see my installation info below. Is there other logs I can take out of the system? Or is there somthing very wrong below?

Web server info:
Version - Apache/1.3.39 (Unix) PHP/5.2.5 mod_psoft_traffic/0.2 mod_ssl/2.8.29 OpenSSL/0.9.7a FrontPage/5.0.2.2635

PHP info:
Version - 5.2.5

Database info:
Type - MySQL
Driver - ezmysql

Email info:
Transport - SMTP

Image conversion:
ImageMagick was found and used.
Path - /usr/bin
Executable - convert
ImageGD extension was found and used.

Regional info:
Primary - eng-GB
Additional - eng-GB

Critical tests

directory_permissions - Success
phpversion - Success
database_extensions - Success
image_conversion - Success
open_basedir - Success
safe_mode - Success
memory_limit - Success
execution_time - Success
magic_quotes_runtime - Success
php_session - Success
file_upload - Success
zlib_extension - Success

Other tests:

php_magicquotes - Failure
mbstring_extension - Success
imagegd_extension - Success
imagemagick_program - Success
database_all_extensions - Success
php_register_globals - Success
texttoimage_functions - Success
autoload_permission – Success

Summary
System: OK
Image system: ImageMagick
Mail: SMTP
Database: MySQL
Language: eng-GB
Site: ezflow_site

Monday 10 December 2007 2:38:22 pm

Thanks for the suggestions. We uploaded the 5.0 version of PHP initially, but have reinstalled it and have the most current version of it now. It worked. Hopefully no problems during the setup... Thanks again!

Monday 10 December 2007 11:10:44 pm

> but if I select any of the two others it does not work. But it comes up with sucessfully imported.....????

You most probably need to set memory_limit and / or max_execution_time higher in php.ini.

Create a php file with only phpinfo(); in it to see where your php.ini file is and what settings you currently use.

eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription
@: http://twitter.com/andrerom

Sunday 16 December 2007 2:11:10 pm

I had a very similar issues perviously (see http://ez.no/developer/forum/install_configuration/ez_4_0_0alpha2_setup_wizard_jumps_back_to_first_page ). In my case it was the Suhosin php-extension that was preventing the ez-installer to download the site-packages. What Suhosin does, among other things, is to disable url_fopen. So I think this is the reason in your case too, since your hosting provider has disabled allow_url_fopen. The eZ 4 installer seems to behave different than in previous versions.

So I think the only solution is to either aks you provider to allow url_fopen temporarly during installation or to manually install ez and import the plain-site (or whatever package) manually.

Best regards,

Patrick

ps.: after posting I realzied that I actually wanted to post in another thread on the same problem (see http://ez.no/developer/forum/install_configuration/ezpublish_4_0_does_not_finish_in_final_step/re_ezpublish_4_0_does_not_finish_in_final_step__2 ). But leave it here as well as it might be helpfull for this thread too.

Best regards,

Patrick